Meet The Team – Becky Ford
19 June 2020
People are a large part of what we do here at Road Traffic Solutions. Through 2020 we wanted to take the time to introduce some of them to you in a short Meet The Team series.
Introducing: Becky Ford
Position within Road Traffic Solutions: Office Manager
Length of time with Road Traffic Solutions: 10 years
What do you do on a day-to-day basis within your job?
My main duty is to ensure my team are fully motivated and providing the best service they can offer. I am always on hand for each of my team for any issues or queries they might have with any of their jobs.
I deal with customer contact, any issues they might have or praise they want to provide for the staff within RTS, not just my team.
I ensure that the team are turning quotes/drawings round within 48hrs and that all quotes are completed within the time. All jobs are booked in and the customers are fully up to date with where their jobs are at.
I keep the team’s morale high and push them to strive for better.
I work with the wider RTS team to ensure my team are working well with other to ensure there no issues, if they are we resolve these instantly.
I am the main point of call for all HR issues.
What do you like about working in Traffic/Event Management?
No two days are the same, everyday is always different and you learn every day. It is amazing to see how our clients complete their jobs with our Traffic Management or Event Management. It is also really great to be able to be a part of the Events, seeing how these are worked and placed out, it is really great to say ‘I did that or I was a part of that’.
What do you like about working at Road Traffic Solutions?
The People! We are like one big family, we all work together and are a great Team.
I have worked at RTS since I was 18, where I was an apprentice in the Reactive Department, RTS saw something in me and pushed me to be a better version of myself, I pushed and have managed to work up to where I am now. RTS always pushed me to be better and I will always keep the motto in my head, ‘What you put in, is what you get out’ and that is exactly what has happened since being here.
What are the values that drive you?
Fairness, Honesty, Reliability & Passion
What is your favourite song, film or book and why?
“The One” – Kodaline. This was my first dance song at my wedding.
What do you enjoy doing when you are not at work?
I enjoying spending time with my family & friends and going on sunny holiday’s.
Give a fact about yourself nobody else knows:
When on holiday in Tenerife, I met Ricky Hatton & had a beer with him.
For all your Traffic Management needs contact us via our on-line form, or call us on 01724 848246 24 hours a day, 7 days a week.
Categories: Accounts, Meet The Team, People, Planning, Reactive, Sales