Mission and values

Mission and values

People. Passion. Innovation.

Our mission at Road Traffic Solutions is to establish a market leading organisation that offers an exceptional service at a fair and competitive price. We maintain a passion for the task in hand, uphold the fundamental values of our business at all times, and strive for continued development.

Our service

For us, it’s always all about the quality. We make it our mission to deliver a faultless, effective and professional service in a prompt and punctual manner each and every time. It’s been the case since our founding.

Having completed local, regional and national contracts across a large number of sectors, and with values ranging from £100 to £2,000,000, we have become experts in scaling up to deliver all levels of contracts at short notice and to high standards. Often working to a 2 hour call-out response and a 95%+ compliance level, our operational team know the levels of service required by our customers and they never fail to perform.

We deliver, install and remove all elements of traffic management: from 2 way traffic lights, pedestrian traffic lights, lane closures, road closures and pedestrian management through to event management, barrier and marshalling work for some of the UK’s most prestigious events.

Our customers

Our customers are the reason we do what we do! We service over 500 customers annually; reaching across numerous industries including gas, electric, water, telecoms, lifting and construction. We’re proud to be seen by many as the go-to people.

We work with our customers to help make their lives easier, and we’re always happy to share our expertise wherever it’s required. We’ve delivered a large number of LANTRA and SQA recognised traffic management courses as well as bespoke packages where necessary.

We offer our clients full transparency through our award-winning online portal, giving them access to information current, future and historic.

Our values

We operate our business ethically and have a passion for fairness, honesty and integrity. We believe in transparency throughout. We ensure we work safely and efficiently, to the best of our ability, at all times.

We work hard and play fair. We believe in helping others to achieve and are always working in a safe, secure manner. We never over-promise and always communicate our expectations. We believe nothing is insurmountable as long as we work together and pull in the same direction.

It’s for these reasons, we believe, that Road Traffic Solutions have earned the reputation we have. We work hard to ensure right first time for all our customers and our own people. We know getting it right can take a little longer or cost a little more, but if something is worth doing it’s worth it.

We thrive through innovation, whether that’s running our HQ on renewable energy, or introducing an award winning internal system REPS, we look for those opportunities to be even better at what we do, and how we can make that easier for you, our customer.

Our employees

Our business. Our family. From day one we have always believed in giving people an opportunity: Developing throughout, promoting from within and leading from the top. We owe our success to our fantastic team and the breadth of diversity and experience that they’ve brought to the company.

Our team, now over 140-strong often flexes to over 300 at busy periods to service additional work loads. We don’t believe in zero hour contracts, and we do believe in giving our team the freedom to grow and develop.

Flexible working and a healthy home life balance is appreciated by our team who jump at the opportunity to go over and above to service the needs of our business. We reward loyalty with long service schemes and train our team so well they are comfortable in any environment. We turn people into professionals.