Project – This particular taxi rank had itself been upgraded in anticipation of the extra footfall resulting from an increase in passenger numbers linked to the HS2 project. The station currently sees on average 120,000 passengers each day, 13% of which flow through to the taxi rank.
Modus Utilities initially engaged with RTS on this project by requesting our support on a site survey. We have been the supplier of choice for Modus for a number of years and were trusted by Modus to design and deliver the Traffic Management solution for this project.
Solution – Following the site survey, RTS designed a solution that would mitigate the risk of members of the public coming into contact with the area of works. The challenge was in fact threefold, and we worked to:
RTS proposed a combination of Crowd Management / Events Stewards supported by a Traffic Management Supervisor, working on 2 shift. The stewarding staff would use their expertise to manage the people element, whilst the Traffic Management Supervisor would be responsible for maintaining traffic flow. The service was provided between the hours of 04:30 & 01:30.
Feedback – During the period we delivered 5030 hours, with zero failure rate. Modus were able to complete their works with no disruptions to their operation and users of the taxi rank were always very complimentary of the assistance provided by the RTS team. “The taxi drivers asked if we would consider rolling this service out across the city!”
The service was delivered under the watchful eye of Network Rail, whose headquarters overlook the site.